Zoho CRM
AI-powered cloud CRM for sales pipeline, marketing and customer support
Overview
Zoho CRM is a cloud customer relationship management software for sales, marketing and support teams that unifies pipeline management, contact data, omnichannel outreach and analytics in one platform. Trusted by over 300,000 businesses worldwide, it includes the Zia AI assistant for predictions, anomaly detection and automation, plus workflow rules, territory management, journey orchestration and a developer platform for custom modules and integrations across the Zoho One suite.
Key Features
5 capabilities across the CRM Software workflow.
Sales pipeline management
Track leads, deals, accounts and forecasts across customizable sales stages with drag-and-drop kanban views.
Zia AI assistant
Built-in AI predicts deal closures, detects anomalies, suggests best contact times and automates repetitive tasks.
Workflow automation
Rules, blueprints and macros automate follow-ups, assignments and approvals across complex sales processes.
Omnichannel engagement
Engage prospects via email, phone, live chat, social media and WhatsApp from a single conversation timeline.
Analytics and dashboards
Pre-built and custom dashboards surface pipeline health, sales velocity and rep performance in real time.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Standard
per user · billed monthly
- Sales forecasting
- Custom dashboards
- Mass email
- Workflow rules