VOICEetc Cloud IVR
by VOICEetc
Cloud IVR, telephony, and call routing platform for Indian businesses
Overview
VOICEetc Cloud IVR is a cloud telephony and IVR software for SMBs and enterprises built by VOICEetc since 2009. It provides inbound and outbound IVR, auto dialers, missed call alerts, toll-free numbers, bulk SMS, and WhatsApp Business API in a single suite. The platform handles concurrent calls with intelligent routing, custom greetings, and menu-driven menus, serving 2,000+ Indian clients across customer support and sales operations.
Key Features
6 capabilities across the IVR & Cloud Telephony workflow.
Inbound and Outbound IVR
Automate call handling with custom menus and route calls to the right agents.
Auto Dialer
Run outbound campaigns with predictive and progressive dialing modes.
Missed Call Alerts
Trigger lead capture or callbacks based on inbound missed calls.
Toll-Free Numbers
Provision 1800 toll-free numbers with call recording and analytics.
WhatsApp Business API
Send and receive WhatsApp business messages alongside voice channels.
Bulk SMS
Broadcast transactional and promotional SMS through DLT-compliant routes.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Cloud IVR
flat · billed annually
- Cloud IVR setup
- Call recording
- Reports and analytics