VAgent
Cloud IVR and virtual number platform for round-the-clock call handling
Overview
VAgent is an IVR and cloud telephony software for businesses that want to route, record, and manage inbound calls 24x7 without on-premise PBX. Developed by Minavo Telecom Networks, the system pairs Indian virtual numbers with multi-level IVR menus, intelligent call routing, voicemail, SMS alerts, and live call tracking. It supports CRM integrations and in-call transfers for sales and support teams, with toll-free, virtual mobile, and bulk SMS add-ons under one provider, suited for SMBs across India.
Key Features
5 capabilities across the IVR & Cloud Telephony workflow.
Multi-Level IVR Menus
Self-service menus route callers via keypad input to the correct department or agent.
Live Call Tracking
Real-time dashboard of active, queued, and missed calls with agent status visibility.
Call Recording
Automatic recording of every call for QA, training, and compliance review.
SMS Alerts
Trigger SMS notifications on missed calls, completed calls, or custom events.
CRM Integrations
Push call logs and recordings into popular CRMs for unified contact history.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Custom
flat · custom billing
- Quote based on numbers and call volume