Overview
Twozo CRM is a CRM software for sales, marketing, and support teams seeking an AI-assisted, unified customer journey view. The cloud platform centralizes lead management, automates repetitive workflows, and integrates cloud telephony, LinkedIn, Facebook, and WhatsApp for multichannel engagement. AI assistant Nira drafts and rewrites emails in preferred tones, while real-time mobile and web sync keeps records updated. Industry-specific configurations are available for event management, manufacturing, distribution, SaaS, and recruitment, suited for SMBs and first-time CRM adopters.
Key Features
5 capabilities across the CRM Software workflow.
AI Email Assistant Nira
Generates and regenerates polished emails with tone control, subject lines, and grammar refinement in seconds.
Customer Journey Timeline
Tracks every touchpoint and stage with a detailed interaction timeline across channels.
Integrated Cloud Telephony
Place and receive calls inside the CRM from any internet-connected device with logging.
Multi-Channel Engagement
Native LinkedIn, Facebook, and WhatsApp integrations expand outbound and inbound reach.
Mobile and Web Sync
Real-time bi-directional sync keeps deal, contact, and activity data current everywhere.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Starter
per user · billed monthly
- Core CRM
- Free trial
- No credit card required

