Spinso ServiceDesk is a helpdesk and service management software for service-oriented businesses that manages customer complaints, warranties, and AMC contracts. It handles complaints from initiation to closure in three steps: Register, Assign, and Close, with a unique tracking number per complaint. The platform supports preventive maintenance scheduling, renewals, and after-sales service processes. It is available in six editions including a free Lite tier, with both on-premise Windows desktop and cloud online deployment options.