Overview
Sangam CRM is a CRM software from Enjay IT Solutions used by 450+ Indian companies across 25+ industries for lead, quotation, ticket, and contract management. It captures leads from IndiaMART, Facebook, and websites, automates WhatsApp, SMS, and email nurturing, and manages sales quotations with approval workflows. The platform includes complaint ticketing with auto-escalation, preventive maintenance service tickets, role-based security with email masking, and integrations with Tally, Google Workspace, Zapier, and major telephony providers.
Key Features
6 capabilities across the CRM Software workflow.
Multi-Source Lead Capture
Auto-import leads from IndiaMART, Facebook, website forms, and Justdial
Quotation Management
Create quotes with revision history and configurable multi-level approval flows
WhatsApp & SMS Automation
Automated nurture sequences over email, SMS, and WhatsApp for conversions
Ticket Management
Allocate customer complaints to nearest executive with escalation and tracking
Contract & PMS
Centralized contracts with auto-generated preventive maintenance service tickets
Data Security Controls
User-level restrictions with email and phone masking for sensitive records
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Custom
per user · custom billing
- Lead to cash
- Ticket management
- Integrations