Salesforce CRM
by Salesforce
World's #1 cloud CRM with AI-powered sales, service, and marketing
Overview
Salesforce CRM (Sales Cloud) is the world's leading cloud CRM platform for managing leads, accounts, opportunities, and pipelines. The Starter Suite at USD 25 per user/month bundles sales, service, marketing, and commerce with Slack included, while Pro Suite, Enterprise, and Unlimited tiers add advanced pipeline tools, conversation intelligence, Agentforce AI agents, predictive scoring, and full sandbox environments. With AppExchange integrations and Einstein AI baked in, Salesforce serves businesses from solopreneurs to global enterprises.
Key Features
6 capabilities across the CRM Software workflow.
Lead & Opportunity Mgmt
Track leads, accounts, contacts, and opportunities through every stage of the sales funnel.
Pipeline Visibility
Real-time pipeline dashboards show deal status, forecast accuracy, and bottleneck stages.
Einstein AI
Predictive lead scoring, opportunity insights, and Agentforce AI agents on higher tiers.
Email & Slack Integration
Native email sync and Slack collaboration included with the Starter Suite at no extra cost.
AppExchange Ecosystem
Thousands of pre-built integrations and apps extend CRM functionality across business needs.
Conversation Intelligence
Enterprise plans include call transcription and AI-driven coaching insights for sales teams.
Pricing Plans
All prices in USD. Contact vendor for enterprise & annual discounts.
Starter Suite
per user · billed monthly
- Sales + Service + Marketing
- Slack included
- Lead & opportunity mgmt
Pro Suite
per user · billed monthly
- Customization
- Forecasting
- Quoting
Enterprise
per user · billed monthly
- Advanced pipeline
- Conversation intelligence
- Agentforce AI
Unlimited
per user · billed monthly
- Predictive AI
- Sales engagement
- Full sandbox