LiveZilla
by LiveZilla
Self-hosted live chat, ticketing, and visitor monitoring helpdesk
Overview
LiveZilla is a helpdesk and ticketing software that combines live chat, real-time visitor monitoring, web-form tickets, and multichannel support for email, Twitter, and Facebook messages in one system. Agents can invite visitors proactively, share files, use webcam chats, and route queries via automated triggers and group assignments. An inbuilt translator handles 30+ languages, while analytics reveal visitor referrers, keywords, and navigation paths. Sold as a self-hosted license, LiveZilla suits small businesses wanting an on-premise support stack.
Key Features
5 capabilities across the Helpdesk & Ticketing workflow.
Live Chat & WebCam
Engage visitors through instant chat, file sharing, and optional webcam support.
Ticket System
Convert web form submissions, emails, and social DMs into trackable tickets.
Visitor Monitoring
See who's browsing your site in real time, referrers, and navigation paths.
Proactive Chat Invites
Trigger automated chat invitations and canned responses for common queries.
30+ Language Translator
Inbuilt translator localizes conversations across more than 30 supported languages.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Lifetime License
flat · custom billing
- Perpetual license
- Live chat
- Ticketing
- Visitor monitoring