LivePerson
by LivePerson
Enterprise conversational AI for messaging across web, mobile, and social
Overview
LivePerson is a chatbot and conversational AI platform for enterprise customer-service and marketing teams that engage customers across web chat, mobile apps, SMS, WhatsApp, Apple Messages, and social channels. Its Conversational Cloud powers nearly a billion interactions a month, blending generative AI bots with human agents to automate routine inquiries while routing complex questions to staff. Conversation Builder offers a no-code, point-and-click designer for flows, and the platform integrates with Salesforce, HubSpot, Zendesk, and 1000+ APIs.
Key Features
5 capabilities across the Chatbot workflow.
Omnichannel messaging
Connects customers on web, app, SMS, WhatsApp, Apple Messages, and social platforms in one inbox.
Generative AI bots
Uses NLU and generative AI to automate the bulk of routine customer interactions safely.
No-code Conversation Builder
Point-and-click designer with a guided assistant lets teams build chatbot flows without coding.
Human handoff
Transfers complex queries to live agents with full conversation context preserved.
1000+ integrations
Native connectors for Salesforce, HubSpot, Zendesk, and an open API library for custom systems.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Enterprise
flat · custom billing
- Conversational Cloud
- AI chatbots
- Omnichannel messaging
- Enterprise integrations