Overview
LinkArise is an IVR and cloud telephony software for Indian SMBs, call centers, and support teams. Built by Arth Technology, it routes incoming calls through customizable menus to the right agent or department, records conversations, and keeps call logs for quality and compliance. Self-service flows resolve routine queries, while multi-level menus, sticky agent routing, and missed-call handling ensure no lead is lost. Dashboards give supervisors visibility into call volume, agent performance, and customer wait times.
Key Features
5 capabilities across the IVR & Cloud Telephony workflow.
Multi-Level IVR Menus
Configure branching voice menus to auto-route callers to the right department or agent.
Call Recording & Logs
Record conversations and keep full call logs for compliance and quality reviews.
Missed Call Management
Capture missed calls as leads and auto-dial back or alert agents instantly.
Agent Routing Rules
Route by skill, region, or sticky agent so repeat callers reach the same executive.
Live Call Dashboards
Monitor live volume, wait times, and agent performance on a real-time dashboard.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Annual
flat · billed annually
- IVR menus
- Call recording
- Call logs
- Agent routing