Overview
ISL Online is a remote support and helpdesk software used by IT departments and managed service providers in over 100 countries to access and control desktops and mobile devices. The flagship ISL Light client supports Windows, macOS, Linux, iOS and Android with on-demand sessions started by a single-use code, plus unattended access for servers and remote workers. The platform offers AES-256 encryption with RSA 2048/4096 key exchange, session recording, live chat, file transfer and a self-hosted deployment option.
Key Features
5 capabilities across the Helpdesk & Ticketing workflow.
On-demand remote support
Customers join a session by clicking an email link or entering a single-use code.
Unattended access
Reach servers and remote PCs anytime with installed agents and granular permissions.
Mobile support
Control or be controlled from iPhone, iPad and Android phones and tablets.
End-to-end encryption
AES-256 encryption with RSA 2048/4096 key exchange protects every session.
Session recording
Auto-record sessions for audit, compliance and training purposes.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Cloud
flat · custom billing
- Per technician licence
- Unlimited sessions
- Mobile support
Server Licence
flat · custom billing
- Self-hosted
- Private cloud
- Custom branding