Helpdesk - Support Ticketing
Self-hosted ASP.NET ticketing system with full source code
Overview
Helpdesk - Support Ticketing is a helpdesk ticketing software for IT, support, and sales teams that want a self-hosted ASP.NET MVC5 application with full source code. Built by Aspscriptsonline, it centralizes tickets from email and web forms, automates assignment and routing, and tracks customer history from any browser or mobile device. Buyers receive the source code, one year of email support, and one year of free updates.
Key Features
5 capabilities across the Helpdesk & Ticketing workflow.
Email-to-ticket conversion
Incoming support emails are automatically transformed into trackable service tickets in the queue.
Auto routing & escalation
Rules assign tickets to the right agent and escalate unresolved issues based on priority.
Customer history archive
Stores every request and reply so agents can quickly look up a client's full support history.
Browser and mobile access
Web-based interface works on laptops and smartphones with no extra device configuration.
Full source code included
Ships as a brand-free ASP.NET MVC5 project with MSSQL database and customizable source.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
License
flat · custom billing
- Full source code
- 1 year free updates
- 1 year unlimited email support
- MSSQL database