Easy Serve IVR
Cloud IVR and virtual number platform for Indian SMBs
Overview
Easy Serve IVR is a cloud telephony and IVR software for Indian businesses to automate inbound and outbound calls using virtual numbers. Developed by Easy Serve Communication, it offers multi-level menus, call routing, call recording, agent extensions and analytics for customer support teams. The platform is suited for SMBs deploying lead capture, OTP delivery, missed-call campaigns and 24x7 self-service IVR flows without maintaining any on-premise telephony hardware.
Key Features
5 capabilities across the IVR & Cloud Telephony workflow.
Multi-Level IVR
Design branching menu flows to route callers to the right agent or department.
Call Recording
Automatically record inbound and outbound calls for training, audit and quality control.
Virtual Numbers
Publish toll-free or 10-digit virtual numbers that connect to your IVR and agents.
Analytics Dashboard
Track call volume, agent performance, drop-offs and customer wait times in real time.
Missed Call Service
Capture leads and OTPs using missed-call webhooks that trigger automated callbacks or SMS.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Annual
flat · billed annually
- IVR flow
- Virtual number
- Call recording