Cube Call Centre Solution
On-premise call center with predictive dialer, IVR, and voice logger
Overview
Cube Call Centre Solution by Cube Software is a call center software for inbound and outbound operations that combines predictive, progressive, and manual dialing with IVR, voicemail, and voice logger capabilities. Email and SMS integration, plus CRM linking, streamline lead handling, while real-time agent monitoring and campaign workflow editing give supervisors control. Call recording supports training and compliance, and customisable modules let organisations add or remove features and brand the UI.
Key Features
6 capabilities across the Call Center workflow.
Predictive Dialer
Predictive, progressive, and manual dialing modes maximise agent talk time
IVR & Voicemail
Build IVR menus for call routing plus voicemail drop for missed interactions
Call Recording
Record every call for training, QA, and regulatory compliance reviews
Real-Time Monitoring
Supervisors see agent status, queues, and KPIs live on a control dashboard
CRM Integration
Pop caller data and manage lead details inside the integrated CRM module
Email & SMS
Follow up on calls with integrated email and SMS to nurture leads to closure
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
On-Premise License
flat · custom billing
- Predictive dialer
- IVR
- Call recording
- CRM integration