Cloudshope IVR
Cloud-hosted multi-level IVR with AI routing and CRM integration
Overview
Cloudshope IVR is a cloud telephony software for Indian businesses that want a virtual receptionist to greet, route and qualify inbound calls. The hosted IVR offers multi-level menus, AI-based call routing, voicemail-to-email and CRM integration, and supports robotic or human-recorded prompts. Implementation takes about four working hours for robotic IVR, with industry templates for banking, real estate, e-commerce, education, hospitals and travel.
Key Features
5 capabilities across the IVR & Cloud Telephony workflow.
Multi-Level IVR
Build nested menus that route callers by keypad input or voice commands to the right team.
AI Call Routing
Route calls intelligently based on caller history, language and agent skills for faster resolution.
Voicemail to Email
Missed calls are recorded and delivered to the right inbox with caller ID and timestamps.
CRM Integration
Push call logs and recordings into your CRM so agents see history before answering.
Call Analytics
Real-time dashboards report call volume, abandonment and IVR menu performance for optimization.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Starter
flat · custom billing
- Multi-level IVR
- Call analytics
- CRM integration