Chatfuel
by Chatfuel
No-code chatbot platform for Messenger, Instagram, and WhatsApp Business
Overview
Chatfuel is a chatbot platform for businesses to automate customer conversations on Facebook Messenger, Instagram, and WhatsApp. The no-code builder lets marketers create AI-powered bots for lead generation, customer support, and sales without engineering help. Chatfuel handles broadcast messages, drip sequences, e-commerce flows, and CRM integrations at scale. The platform powers chatbots for 7+ million businesses with conversation-based pricing tailored to Messenger, Instagram, and WhatsApp Business API channels.
Key Features
6 capabilities across the Chatbot workflow.
Visual Bot Builder
Drag-and-drop flow builder lets non-technical users design conversational journeys without writing code.
Multi-Channel Support
Deploy the same bot logic across Facebook Messenger, Instagram DM, and WhatsApp Business API channels.
AI Conversations
Built-in AI handles open-ended customer queries with natural language understanding and context retention.
Broadcast Campaigns
Send promotional broadcasts and re-engagement messages to subscribed audiences within platform policy windows.
E-Commerce Flows
Recommend products, send abandoned cart reminders, and process orders directly inside chat conversations.
CRM Integrations
Sync chat data with HubSpot, Google Sheets, Zapier, and other tools for unified customer profiles.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Business (Meta)
flat · billed monthly
- 1,000 conversations/month
- Facebook & Instagram
- All bot features
Business (WhatsApp)
flat · billed monthly
- 1,000 conversations/month
- WhatsApp Business API
- Bot features
Enterprise
flat · billed monthly
- Personal account manager
- 10 hours bot building service
- Bulk pricing