CallerDesk
by CallerDesk
Indian cloud telephony platform with IVR, virtual numbers, and call tracking
Overview
CallerDesk is a cloud telephony and call center software for Indian businesses to manage inbound and outbound customer calls without on-premise infrastructure. The Noida-based VNO-licensed platform serves 1,000+ businesses with virtual numbers, IVR, call recording, click-to-call, voice broadcasts, and voice surveys. With no setup cost, full Indian telecom compliance, and WhatsApp-based human support, CallerDesk targets startups, SMEs, and small businesses needing affordable cloud call center capabilities.
Key Features
6 capabilities across the Call Center workflow.
Virtual Numbers & IVR
Get virtual mobile and toll-free numbers paired with multi-level IVR menus for professional call routing.
Call Recording
Record every inbound and outbound call with date, time, and agent details for QA and compliance.
Click-to-Call
Embed click-to-call widgets on websites and apps so prospects can connect with agents instantly.
Voice Broadcast
Send promotional and transactional bulk voice messages to thousands of contacts with one campaign.
Voice Surveys
Collect customer feedback through automated voice surveys with DTMF input and reporting dashboards.
CRM Integrations
Connect with LeadSquared and other CRMs to sync call logs, recordings, and lead data automatically.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Starter
flat · billed monthly
- Cloud telephony basics
- IVR
- Call recording
Custom
flat · custom billing
- Tailored to call volume
- Additional users
- Premium features