Bitrix24
by Bitrix 24
All-in-one CRM, collaboration and contact center suite for growing teams
Overview
Bitrix24 is a CRM software for small and mid-sized teams that bundles sales pipelines, contact center, project management, and collaboration tools. It offers a kanban deal pipeline, omnichannel inbox spanning email, telephony, WhatsApp, Instagram and live chat, plus marketing automation. Pricing is fixed per organization rather than per user, making it scalable as headcount grows. Free plan covers unlimited users with basic features.
Key Features
5 capabilities across the CRM Software workflow.
Visual Sales Pipeline
Kanban deal stages with custom pipelines, automation rules and lead scoring across the entire customer lifecycle.
Omnichannel Contact Center
Capture leads from website widgets, email, WhatsApp, Instagram, telephony and live chat into one CRM inbox.
Team Collaboration
Built-in chat, video calls, calendar, document storage and project management keep CRM and execution together.
Marketing Automation
Run bulk email, SMS and ad campaigns to dynamic CRM segments with built-in analytics and ROI reports.
Workflow Automation
Configure rules, triggers and approval workflows to automate repetitive sales and back-office processes.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Starter
flat · billed monthly
- Per organization pricing
- CRM and contact center
- Basic automation