Ameyo Contact Center
by Ameyo
Omnichannel contact center with predictive dialer, IVR and CRM integrations
Overview
Ameyo Contact Center is a call center software for enterprises and BPOs that need omnichannel customer engagement across voice, email, chat, social, video, and bots. The platform offers predictive, progressive, parallel, preview, and PACE dialers with answering machine detection, a customizable IVR designer, ACD, and a unified agent desktop with hold, mute, transfer, and conference controls. CRM integrations with Salesforce and Zoho, intelligent knowledge management, and remote-work call forwarding round out the suite.
Key Features
4 capabilities across the Call Center workflow.
Predictive & Parallel Dialers
Run predictive, progressive, parallel, preview, and PACE dialers with answering machine detection.
Custom IVR Designer
Build flexible self-service IVR flows with a drag-and-drop designer for inbound call routing.
Unified Agent Desktop
Handle voice, email, chat, and social tickets from one desktop with hold, transfer, and conference.
CRM Integrations
Connect with Salesforce, Zoho, and other CRMs for a 360-degree view of every customer interaction.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Contact Sales
flat · custom billing
- Omnichannel contact center
- Predictive dialers
- IVR & ACD
- CRM integrations