Overview
Ada is an AI customer service software for enterprises that automates support across chat, voice, email and social channels using a multi-agent AI architecture. Its AI Agent autonomously resolves up to 83% of inquiries by syncing with knowledge bases and back-end systems, supporting over 50 languages. Used by Verizon, Canva and Square, Ada combines no-code chatbot building with generative AI orchestration, analytics and compliance controls to scale quality CX without scaling headcount.
Key Features
5 capabilities across the Chatbot workflow.
Autonomous AI agent
Multi-agent AI resolves complex customer issues by reasoning over knowledge content and connected systems.
Omnichannel deployment
Deploy a single AI agent across web chat, voice, SMS, WhatsApp, email and social messaging channels.
50+ language support
Serve global customers in over 50 languages with consistent personalization and brand voice.
No-code chatbot builder
Business teams design scripted flows and AI conversations without engineering using a visual builder.
Performance analytics
Track automated resolution rate, CSAT and containment to measure AI agent ROI continuously.
Pricing Plans
All prices in INR. Contact vendor for enterprise & annual discounts.
Custom
flat · custom billing
- AI Agent
- Omnichannel deployment
- Enterprise integrations
- Dedicated CSM